I just experienced the following: after all the 7 steps to enter the game, the screen would get suck on the "finalizing" part, with that black 'curtain' that stopped me from using the chat. I believe this is a bug of some sort that shall be fixed by the administrators.
I also experienced a problem in Fappino's RP: I couldn't open the city menu to move/buy units as well.
Thanks in advance,
Matthew